Arc Euro Trade Ltd.

Message from ARC to our customers in the European Union

1st January 2021

New customs rules and charges for shipments to the EU from 1st January 2021

With effect from 1st January 2021, new customs rules apply to goods shipped from the UK to the EU.

  1. When you place your order, you will not be charged UK VAT.
  2. At the checkout, carriage will be calculated to destination.
  3. After payment is made, we will export the goods.
  4. On arrival of the parcel in your country, the postal service or courier will contact you to ask you to pay the import entry charge (usually between £6.00 to £15.00 equivalent in Euros), plus Duty (for goods above a certain value) and local VAT.
  5. Once this is paid, the goods will be delivered to you.